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Intelligence

Account and product intelligence from real conversations.

See what is happening inside an account and which patterns are forming across your customer base — with answers grounded in real conversations and sources attached.

How intelligence works in Aloy

One account. And the patterns across your whole customer base.

Ask about open issues, health, feature requests, or recurring problems. Aloy answers from the conversations your customers actually had.

Account intelligence for every customer
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Account intelligence for every customer

Open an account and see open issues, health, key conversations, and the moments that moved the score. Your team walks into the next conversation prepared.

Account summary with issues, health, and conversations.
Sources included for every key signal.
Product intelligence from real demand
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Product intelligence from real demand

Aloy spots feature requests, recurring questions, and themes across every channel. Your team weighs what to build from real demand, not the loudest voice.

Feature requests spotted across every channel.
Demand made visible instead of hunches and one-off opinions.
Trends before they disappear into noise
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Trends before they disappear into noise

When a bug hits multiple accounts or a topic suddenly shows up more often, Aloy surfaces the pattern early. You do not have to read every issue one by one to see it.

Anomalies detected across accounts and themes.
Patterns surfaced before they get buried in individual threads.
Who Aloy is for

Aloy is for you if this sounds like you

Startup or mid-market team — if this is you, you're in the right place.

You work at a B2B company. With product insights and an in-app live-chat widget, Aloy is the perfect fit if you sell SaaS.
Real customer relationships matter to you. You have a genuine interest in how your customers experience things. And if you've ever asked yourself "which customers are we actually great with?", this is you.
You want AI to support your team. Better tools for the people who work with your customers — not an AI that replaces them, or a bot that takes their place.
You're holding several tools together by hand. Support here, success there, context in a third tool. Zapier, Make, and custom workflows — and things still slip between systems and teams.
Built in Europe

Where your customer data lives
— and stays.

Hosted in the EU
Your data is processed in a private cloud environment in Frankfurt am Main, Germany.
GDPR-compliant by default
You don't have to switch privacy on. It's on from day one.
Enterprise deployments available
On-premise and self-hosting options on request.
Early access

Ready to bring support, success, and intelligence into one workspace?

We're currently onboarding a small group of B2B teams. Setup happens together with our team.